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Office Manager Job in Chesterfield, MO

at Clarkson Eyecare

**MANAGEMENT EXPERIENCE IS REQUIRED FOR THIS POSITION**


Title:
Office Manager
Company: Clarkson Eyecare
Location: Chesterfield, MO

Pay: $19-21/hour, plus bonus incentives

Perks:

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off and Paid Holidays
  • Competitive Base Pay + Bonus
  • Optical Education Reimbursement
  • Paid Maternity Leave

Hours:

  • Full Time
  • Monday-Friday 8am-7pm, Saturday 8am-1pm
    • You will not work all of these hours, but you must have open availability to work any shift within these hours.

Requirements:

  • Management experience
  • Experience working in eyecare/optical
  • High School Diploma or GED Equivalent
  • Your own reliable transportation
  • Strong customer service skills
  • Excitement to learn and grow 

Essential Functions:

  • Manage day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
  • Lead the staff by guiding them to success through focused support and coaching
  • Effectively communicate with patients, doctors, staff and various levels of management and corporate staff
  • Answer inquiries through phone, email, and in person request


An Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

Essential Responsibilities

  • Execute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
  • Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
  • Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
  • Lead the office by guiding them to success through focused support and coaching
  • Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
  • Collaborate with District Manager and HR on employee relations and recruitment needs
  • Collaborate with other Office Managers and District Manager to develop creative approaches to areas of improvement
  • Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
  • Actively train employees on how to provide a world-class patient experience
  • Act as the liaison between employees and the District Manager and Corporate
  • Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
  • Ensure the office and employees are always compliant with HIPAA
  • Other duties as assigned by District Manager

Other Skills and Abilities

  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
  • Ability to work weekends when applicable
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and/or Experience

  • High school diploma or general education degree (GED) required
  • Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
  • Minimum of 2 years of optical management or industry-related experience

Physical Demands

  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel
  • The employee is frequently required to stand, walk, and sit
  • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

 

 

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.