[
Appointment Date ]
Select One
January
February
March
April
May
June
July
August
September
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November
December
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1
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Select One
2007
2008
[ Office
]
Select One
79 Crossing-St. Peters
141 & Olive
Arnold
Ballwin
Brentwood Pointe
Chesterfield
Chesterfield Valley
Columbia
Creve Coeur
Edwardsville
Ellisville
Eureka
Fenton
Festus
Florissant
Harvester
High Ridge
House Springs
Kirkwood
Maplewood
Mid Rivers
O'Fallon North
O'Fallon South
Pacific
Shiloh
South County
Town & Country
Troy
Union
Warrenton
Wildwood
Wentzville
[ Optician ]
[
Doctor
]
Please rate your experience at Clarkson Eyecare
based on the following scale:
[
5 -Excellent
4 -Good 3 -Satisfactory 2 -Less
than Satisfactory 1 -Poor NA -Not
Applicable
]
1.]
The treatment you received when you called to set up your
appointment.
5 • Excellent
4 •
Good
3 • Satisfactory
2 • Less than Satisfactory
1 • Poor
NA • Not Applicable
2.]
The time between when you scheduled your appointment and
the appointment date.
5
• Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
3.]
The greeting you received when you arrived at the
office for your appointment.
5
• Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
4.]
The time you waited to see the doctor.
5
• Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
5.]
The overall appearance of the office.
5 • Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
6.]
The explanation and recommendations from your doctor
concerning you eye health.
5 • Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
7.]
The selection and explanation of features and options
available in lenses and frames.
5 • Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
8.]
The selection and explanation of features and options
available in contact lenses.
5 • Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
9.]
The choices available in frames and contacts.
5 • Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
10.]
The fee charged for the item(s) and service(s) you
received.
5 • Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
11.]
Your overall experience at Clarkson Eyecare.
5
• Excellent
4
•
Good
3
• Satisfactory
2
• Less than Satisfactory
1
• Poor
NA
• Not Applicable
12.]
Would you recommend Clarkson Eyecare to a family member
or friend?
Yes
No
Maybe
13.]
How did you hear about Clarkson Eyecare?
family/friend
website
newspaper/magazine ad
location
radio ad
Clarkson employee
mailing
television ad
other
14.]
Please provide additional comments and/or a
testimonial about your experience at Clarkson Eyecare.
Today's Date
January
February
March
April
May
June
July
August
September
October
November
December
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
2007
2008
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LASIK
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Eyecare without additional compensation.